Frequently asked.

Glowable turns a static website into an interactive sales experience. Trained on your business, it talks to every visitor in your brand's voice, answers their questions, and hands your team the ones ready to buy. It never logs off.

Other products follow a script and deflect. Glowable sells. It knows your products, pricing, and process, holds a real conversation, captures leads, books calls, and knows when to bring in a human. It sounds like your best salesperson, because that is what it is built to be.

Glowable sits on your website as a launcher. When a visitor arrives, it starts a conversation, answers accurately, works out how serious they are, then books a call or captures their details. Every lead lands in your dashboard with the full conversation.

Any business that gets website traffic and sells something worth a conversation. E-commerce and DTC brands, service businesses, consultants, clinics, and agencies. If your visitors have questions before they buy, Glowable answers them and turns them into leads.

Yes. Glowable is trained on your business and speaks in your voice, not a generic assistant tone. You shape it during onboarding so it sounds like your team, not a bot.

Glowable is Shopify-native and works on any website. Advanced plans add bespoke integrations with your CRM and tools, including Salesforce, HubSpot, and custom systems, so qualified leads flow straight into where your team works.

Yes. Glowable never logs off. It talks to every visitor day or night, weekends and holidays, so you never lose a lead because no one was online.

No. Glowable handles the visitors your team can't get to, qualifies them, and hands the hot ones over with the full conversation. Your team spends their time closing the people who are ready, not chasing the ones who aren't.

One back-and-forth exchange with a website visitor counts as one conversation, regardless of how many messages they send. A visitor asking three questions in one sitting is one conversation, not three.

We don't nickel-and-dime on messages, characters, or tokens. You buy conversations, you get conversations.

Growth scales from 100 to 500 conversations per month. Click your expected volume and the monthly price updates. Advanced has custom volume agreed in your onboarding call.

Nothing breaks. We email you at 80% and again at 100%. You can either wait until next month or move to a higher conversation allowance.

We replaced it with something better: a 30-day money-back guarantee on every plan.

Yes. Up or down, any time, prorated. If you outgrow Growth's 500-conversation ceiling, you move to Advanced without losing any data. If Advanced is more than you need, drop to Growth.

If your deal values are in the thousands and your monthly traffic is small (consulting, aesthetic clinics, agencies, financial advisors), you might do fewer conversations but need the live-handoff feature that sits in Growth or above.

If that's you, talk to us directly. Standard Growth at £199 with 100 conversations usually works, but we can flex if your usage pattern doesn't fit the bands.

Starter: as little as 15 minutes, fully self-serve (launching soon).
Growth: live within 24 hours, founder-led build with your team.
Advanced: 1 to 3 weeks, depending on what we're integrating.

No. Your conversation data stays yours. We don't use any customer-specific data to train models. Your brand voice belongs to you.